Warranty / Maintenance / Repair

Guarantee

The warranty period is valid for 1 year from the day you purchase the product. All maintenance, stone falling, color maintenance of all your silver jewelry are carried out by us free of charge during the warranty period. Stone falling in all our products is covered by an indefinite warranty, it is always done free of charge. Shipping costs of products sent for maintenance and repair belong to the customer.

  • You can take a shower, swim in the pool or the sea with your AG jewelry. As long as you rinse your jewelry with clean water and dry it due to the chlorine in the pool and the salt water in the sea, there will be no problem with their color. Perfume, sunscreen, lotions may cause the color of the jewelry to change and the polish to deteriorate due to the chemicals they contain. To prevent this, we recommend that you do your maintenance before wearing your jewelry.
  • We recommend that you use a special jewelry cloth to clean your jewelry, we can provide it for you.
  • Repair costs for broken or damaged products are paid by the customers.