You can create a free membership in our online store. We recommend that you become a member to follow up and change the orders that you will give and that you have given before.

Don't worry! You can also create an order without membership. In your non-membership orders, the cargo tracking number is sent to the e-mail address you entered while creating the order. We still recommend that you always create a membership to be aware of surprise gifts, discounts and the latest products :)

So simple! You can become a member by clicking on the member login field in the upper right corner and filling in the required information on the page that opens.

You can send your change request first by sending an e-mail message to info@asligoncer.com. Then click on this link to change, return and track the product you have purchased.. p>

Your orders are sent with MNG Cargo. Your orders will be delivered to your registered delivery address by cargo within 1 to 3 working days. Please check that your delivery address is correct before placing your order.

Free delivery is applied to all parts of Turkey for all your orders of ₺750 or more.

You can take advantage of the same day delivery option for your orders within Istanbul. Same day delivery fee is ₺150.

Place your orderclick here and you can track your order by entering your e-mail address or membership e-mail address in the relevant field.

Immediate Delivery While your order is being delivered to you, you can open and check your package with the cargo officer. The package is crushed, torn, opened, damaged, etc. If the order is in bad condition or if you encounter any negative situation, do not take delivery of the order. Make sure that the package is returned to us by the cargo company by keeping a record with the cargo officer.

If you think you entered your order address incorrectlyclick here you can change your address information.

Three conditions for returns and exchanges

1. The product must not be used, its label has not been removed and its resaleability feature has not been lost (for special production orders, products purchased during the discount period, purchases made on special days (New Year, Valentine's Day, Mother's Day) cannot be returned.) Free return service except for defective products. we do not offer. Please note that you are responsible for shipping until the returned items reach us. Products ordered from the store can be changed from our store in Istanbul, but cannot be returned.

2. The product is delivered to Tomtom Mh with its original package and invoice within maximum 3 (three) days from the date of delivery. Istiklal Cd. No:189 K:2 D:3 Beyoğlu Istanbul 3443 should be sent. The fee of the shipments made with the cargo companies belongs to the sender. Counterpaid submissions will not be accepted. In case the products delivered to us are delivered in accordance with the return conditions, the refund of the product amounts will be processed on the day the product reaches us.

3. Your reason for return/change and your request should be sent to info@asligoncer.com on the day the product is delivered to the cargo.

You can change all your orders except special orders within 15 (fifteen) working days. For the products you want to return, after the conformity of the products you send to the above conditions is confirmed, you will be given the right to shop for the amount you paid. You can exercise this right at without time limit at asligoncer.com and in our showroom. You can pay the cargo you send to us with our contracted cargo company MNG member business number 330386377 at a discount.

The refunds of our customers who prefer money back instead of the right to shop are returned to the credit cards they have shopped within the framework of the return conditions of their banks and the installment option. It may take an average of two to three weeks for the refund made to your credit card to be reflected on your statement, depending on your bank's processes and practices. This process is the specific application of each bank, and Asligoncer.com has no right to intervene in this process. You can follow the reflection process of your refund on your credit card statement from your bank. For money order and cash on delivery orders, your account will be transferred within 10 business days after you send us your bank account number by e-mail. Shipping/courier/door payment fees are non-refundable. Products purchased during the discount period are not refundable.

You can pay your orders with all bank cards or money order.

There is no credit card installment facility for your purchases

The payment method of our website is supported by the Iyzico infrastructure. We do not keep your card information, including us. You can do your shopping on our website with peace of mind.

In case you get an error during checkout live support line .