Three conditions for returns and exchanges
1. The product must not be used, its label has not been removed and its resaleability feature has not been lost (for special production orders, products purchased during the discount period, purchases made on special days (New Year, Valentine's Day, Mother's Day) cannot be returned.) Free return service except for defective products. we do not offer. Please note that you are responsible for shipping until the returned items reach us. Products ordered from the store can be changed from our store in Istanbul, but cannot be returned.
2. The product is delivered to Tomtom Mh with its original package and invoice within maximum 3 (three) days from the date of delivery. Istiklal Cd. No:189 K:2 D:3 Beyoğlu Istanbul 3443 should be sent. The fee of the shipments made with the cargo companies belongs to the sender. Counterpaid submissions will not be accepted. In case the products delivered to us are delivered in accordance with the return conditions, the refund of the product amounts will be processed on the day the product reaches us.
3. Your reason for return/change and your request should be sent to email@example.com on the day the product is delivered to the cargo.